Frequently Asked Questions

Installation

Affiliate Management

Commissions

Installation

How do I install LeadDyno on my website?

To install LeadDyno on your website, it is as simple as adding our javascript to each of your pages to enable tracking and then setting up purchase tracking. Learn more by reading our installation documentation

How do I install LeadDyno on my BigCommerce site?

How do I install LeadDyno on my Shopify site?

For BigCommerce and Shopify users, we offer a simple one click integration for each platform. For Shopify users, our Shopify integration guide will take you through the seamless installation process. For BigCommerce users, we outline installing and setting up purchase tracking in our BigCommerce guide

How do I install LeadDyno on my Wordpress site?

LeadDyno offers a plugin for Wordpress users to work with both Membermouse and Woocommerce payment platforms. Learn more at our Wordpress integration page.

How do I get the javascript to inject in my site?

For complete instructions on how to install LeadDyno, look to the installation documentation. Additionally, we offer a tool on your dashboard to provide the basic javascript tracking code.

How do I install LeadDyno on multiple websites?

To install LeadDyno on multiple websites, simply use the javascript code across each of your sites.

Note: This will not work for multiple BigCommerce or Shopify integrations, as we can only integrate purchase tracking with one account at a time. Contact us to set up multi-site integrations through Shopify or BigCommerce.

How do I test our LeadDyno installation?

Testing LeadDyno can be done by using an affiliate link in an incognito window or private session and going through the site flow. Our testing documentation provides a step by step overview of this process.

Can I track recurring purchases with LeadDyno?

With some payment integrations you can seamlessly track recurring payments and subscriptions.

Recurly provides purchase tracking for both its hosted and non-hosted options. Chargify has a similar setup with a simple webhook integration.

Paypal allows setting up subscription tracking with our Subscribe Now integration. Stripe will additionally allow automatic recurring purchase tracking with our Stripe integration guide.

Tracking isn’t working on my site, what do I do?

First, make sure you have properly followed the installation instructions or set up the corresponding integration. Then, proceed to test LeadDyno. Finally, contact us

Affiliate Management

How can my affiliates log in to their dashboard?

Affiliates have two main options of logging into their dashboards. On creation, you may send them a signup email that includes a direct sign-in link to their dashboard. As long as they keep this link, they can get in. Additionally, they have the ability to set up a username and password for authentication purposes. In the case of a forgotten password, they can use the retreival system OR the account manager can log in for them to change their password.

How can I change the affiliate code?

You have the ability to edit the code for each affiliate on the ‘Manage Affiliate’ page. Our codes must always start with a pound sign (#) and must then follow the pattern _a letter_code. For example: http://www.leaddyno.com/#_a_affiliatecode

In addition, we allow you to choose to use query parameters instead of codes by selecting the corresponding setting on the settings page.

You can change the affiliate link on the settings page in the Site URL field.

Can I use something other than # (hashtag) affiliate codes?

Yes, you may alternatively select to use query parameters to pass affiliate information along. To do so, select it from our main settings page.

Can I use discount codes to track affiliates?

For Shopify and BigCommerce integrations, we offer the option of discount code tracking.

For BigCommerce reference the coupon code setup from our documentation. For Shopify customers, reference the manual coupon code setup guide.

Commissions

What is a visit?

A visit is defined as someone landing on your site with the LeadDyno code.

What is a lead?

A lead is a visitor who has submitted their email address on your site, which is picked up either by our autoWatch function or by a specified form field.

What is a purchase?

A purchase notification is created when a lead purchases through your site.

How do I create a commission plan?

Creating a commission plan can be done on your configure commissions page. We provide documentation on setting up commission plans.

How do I create a multi-level-marketing scheme?

LeadDyno offers MLM support by allowing you to set up tiers and referring affiliates. See our MLM documentation for further information.

Is shipping or taxes included in my commissions?

With any of our one click integrations, it is not considered when factoring a commission or showing prices. For example, if you sell something for $17.00 and shipping is $5.00, you will only ever see $17.00 in LeadDyno. For custom integrations and Infusionsoft, we take the whole purchase with shipping and taxes.